._3ergzq_surface{--select-bg:#fff;--select-text:#0f172a;--select-muted:#64748b;--select-border:#cbd5e1;--select-active:#eef2ff;--select-accent:#5146e5;--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light}._3ergzq_surface[data-color-scheme=dark]{--select-bg:#192235;--select-text:#eef2ff;--select-muted:#a7b3ca;--select-border:#2d3950;--select-active:#302d53;--select-accent:#b0a7ff;--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark}@media (prefers-color-scheme:dark){._3ergzq_surface[data-color-scheme=system]{--select-bg:#192235;--select-text:#eef2ff;--select-muted:#a7b3ca;--select-border:#2d3950;--select-active:#302d53;--select-accent:#b0a7ff;--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark}}._3ergzq_trigger,._3ergzq_menu{background:var(--select-bg);color:var(--select-text);border-color:var(--select-border)}._3ergzq_trigger:focus-visible,._3ergzq_trigger[aria-expanded=true]{border-color:var(--select-accent)}._3ergzq_value{color:var(--select-text)}._3ergzq_muted,._3ergzq_description{color:var(--select-muted)}._3ergzq_option{color:var(--select-text)}._3ergzq_option[data-active=true]{background:var(--select-active)}._3ergzq_option[aria-selected=true],._3ergzq_selectedIcon{color:var(--select-accent)}
.Ru89fa_inbox{--surface:#fff;--canvas:#f5f7fc;--hover:#f1f3fa;--line:#e6e9f2;--text:#20283e;--muted:#647087;--accent:#5146e5;--accent-soft:#eeedff;--reply:#eeedff;--shadow:0 8px 40px #26346b08;--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;color:var(--text);background:var(--canvas);border-radius:24px;margin:-8px -16px;padding:24px;container-type:inline-size}.Ru89fa_inbox[data-theme=dark]{--surface:#192235;--canvas:#111a2a;--hover:#222e45;--line:#2d3950;--text:#eef2ff;--muted:#a7b3ca;--accent:#b0a7ff;--accent-soft:#302d53;--reply:#2a2d4d;--shadow:0 8px 40px #00000018;--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark}@media (prefers-color-scheme:dark){.Ru89fa_inbox[data-theme=system]{--surface:#192235;--canvas:#111a2a;--hover:#222e45;--line:#2d3950;--text:#eef2ff;--muted:#a7b3ca;--accent:#b0a7ff;--accent-soft:#302d53;--reply:#2a2d4d;--shadow:0 8px 40px #00000018;--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark}}.Ru89fa_heading{justify-content:space-between;align-items:center;gap:16px;margin-bottom:24px;display:flex}.Ru89fa_eyebrow{color:var(--muted);letter-spacing:1.5px;align-items:center;gap:7px;font-size:9px;font-weight:700;display:flex}.Ru89fa_eyebrow>span{background:#14b8a6;border-radius:50%;width:6px;height:6px}.Ru89fa_heading h1{letter-spacing:-1.3px;margin:3px 0;font-size:32px;font-weight:750}.Ru89fa_headingDot{color:var(--accent)}.Ru89fa_heading p{color:var(--muted);font-size:12px}.Ru89fa_preferences{flex-direction:column;align-items:flex-end;gap:7px;display:flex}.Ru89fa_themeControl{width:140px;max-width:100%}.Ru89fa_scope{color:var(--muted);align-items:center;gap:4px;font-size:10px;display:flex}.Ru89fa_filters{grid-template-columns:repeat(4,minmax(0,1fr));gap:8px;margin-bottom:18px;display:grid}.Ru89fa_filter{text-align:left;background:var(--surface);border:1px solid var(--line);cursor:pointer;border-radius:13px;align-items:center;gap:10px;min-width:0;padding:13px 10px;transition:background .15s,border-color .15s,box-shadow .15s;display:flex}.Ru89fa_filter:hover{background:var(--hover);border-color:var(--accent)}.Ru89fa_filter[aria-pressed=true]{border-color:var(--accent);background:var(--accent-soft);box-shadow:inset 0 0 0 1px var(--accent)}.Ru89fa_filterIcon{width:34px;height:34px;color:var(--accent);background:var(--accent-soft);border-radius:10px;flex-shrink:0;justify-content:center;align-items:center;display:flex}.Ru89fa_filter[data-status=waiting] .Ru89fa_filterIcon{color:#b56b09;background:#fff2d6}.Ru89fa_filter[data-status=agent] .Ru89fa_filterIcon{color:#6452cf;background:#edeaff}.Ru89fa_filter[data-status=bot] .Ru89fa_filterIcon{color:#087c71;background:#d7f6ed}.Ru89fa_filter[data-status=closed] .Ru89fa_filterIcon{color:#5d6e85;background:#edf0f5}.Ru89fa_filter strong{font-size:12px;font-weight:650;display:block}.Ru89fa_filter small{color:var(--muted);margin-top:3px;font-size:10px;display:block}.Ru89fa_workspace{border:1px solid var(--line);background:var(--surface);height:calc(100dvh - 180px);min-height:640px;box-shadow:var(--shadow);border-radius:18px;grid-template-columns:290px minmax(0,1fr);scroll-margin-top:16px;display:grid;overflow:hidden}.Ru89fa_inbox[data-expanded=true]>.Ru89fa_heading,.Ru89fa_inbox[data-expanded=true]>.Ru89fa_teamBar,.Ru89fa_inbox[data-expanded=true]>.Ru89fa_filters{display:none}.Ru89fa_inbox[data-expanded=true] .Ru89fa_workspace{height:calc(100dvh - 32px);min-height:0}.Ru89fa_listPane{border-right:1px solid var(--line);flex-direction:column;min-height:0;display:flex}.Ru89fa_listHeading{justify-content:space-between;align-items:center;padding:17px 16px 10px;display:flex}.Ru89fa_listHeading h2{align-items:center;gap:8px;font-size:13px;font-weight:650;display:flex}.Ru89fa_listHeading h2 span{color:var(--muted);background:var(--hover);border-radius:6px;padding:2px 6px;font-size:10px}.Ru89fa_iconButton{width:28px;height:28px;color:var(--muted);cursor:pointer;border-radius:8px;justify-content:center;align-items:center;display:inline-flex}.Ru89fa_iconButton:hover{background:var(--hover);color:var(--accent)}.Ru89fa_search{background:var(--canvas);border:1px solid var(--line);color:var(--muted);border-radius:9px;align-items:center;gap:8px;margin:0 14px 14px;padding:9px 10px;display:flex}.Ru89fa_search:focus-within{border-color:var(--accent)}.Ru89fa_search input{width:100%;min-width:0;color:var(--text);background:0 0;outline:none;font-size:12px}.Ru89fa_search input::placeholder{color:var(--muted)}.Ru89fa_search button{cursor:pointer;display:flex}.Ru89fa_list{flex:1;min-height:0;overflow-y:auto}.Ru89fa_conversation{text-align:left;border-top:1px solid var(--line);cursor:pointer;align-items:flex-start;gap:10px;width:100%;padding:16px 14px;transition:background .15s;display:flex;position:relative}.Ru89fa_conversation:hover{background:var(--hover)}.Ru89fa_conversation[aria-current=true]{background:var(--accent-soft)}.Ru89fa_conversation[aria-current=true]:before{content:"";background:var(--accent);border-radius:0 4px 4px 0;width:3px;position:absolute;top:14px;bottom:14px;left:0}.Ru89fa_avatar{color:#167869;background:#e1f4ef;border-radius:13px;flex-shrink:0;justify-content:center;align-items:center;width:38px;height:38px;font-size:14px;font-weight:700;display:flex;position:relative}.Ru89fa_avatar[data-status=waiting]{color:#a9680f;background:#fff0d6}.Ru89fa_avatar[data-status=agent]{color:#6552c9;background:#ece9ff}.Ru89fa_avatar[data-status=closed]{color:#657187;background:#e8ecf3}.Ru89fa_presence{border:2px solid var(--surface);background:#14b8a6;border-radius:50%;width:10px;height:10px;position:absolute;bottom:-2px;right:-2px}.Ru89fa_presence[data-status=waiting]{background:#e7a12d}.Ru89fa_presence[data-status=agent]{background:#8270e8}.Ru89fa_presence[data-status=closed]{background:#94a3b8}.Ru89fa_presence[data-presence=online],.Ru89fa_presenceLabel[data-presence=online] i{background:#14b8a6}.Ru89fa_presence[data-presence=away],.Ru89fa_presenceLabel[data-presence=away] i{background:#e7a12d}.Ru89fa_presence[data-presence=offline],.Ru89fa_presence[data-presence=unknown],.Ru89fa_presenceLabel i{background:#94a3b8}.Ru89fa_presenceLabel{white-space:nowrap;color:var(--muted);align-items:center;gap:5px;font-size:10px;display:inline-flex}.Ru89fa_presenceLabel i{border-radius:50%;width:7px;height:7px}.Ru89fa_teamBar{background:linear-gradient(120deg, var(--surface), var(--canvas));border:1px solid var(--line);box-shadow:var(--shadow);border-radius:16px;grid-template-columns:minmax(255px,1.6fr) minmax(100px,.7fr) minmax(145px,1fr) minmax(100px,.7fr) minmax(175px,1.1fr);align-items:start;gap:14px;margin-bottom:16px;padding:16px;display:grid}.Ru89fa_availability{--status:#d97706;text-align:left;border:1px solid color-mix(in srgb, var(--status) 35%, var(--line));background:color-mix(in srgb, var(--status) 9%, var(--surface));cursor:pointer;border-radius:10px;align-items:center;gap:10px;width:100%;height:56px;padding:10px;transition:background .2s,border-color .2s,box-shadow .2s;display:inline-flex}.Ru89fa_availability[data-available=true]{--status:#0d9488}.Ru89fa_availability:hover{border-color:var(--status);background:color-mix(in srgb, var(--status) 15%, var(--surface));box-shadow:0 3px 14px color-mix(in srgb, var(--status) 12%, transparent)}.Ru89fa_availability:focus-visible{outline:2px solid var(--accent);outline-offset:3px}.Ru89fa_availabilityIcon{background:var(--status);color:#fff;width:34px;height:34px;box-shadow:0 3px 9px color-mix(in srgb, var(--status) 25%, transparent);border-radius:11px;justify-content:center;align-items:center;display:flex}.Ru89fa_availabilityText strong{color:var(--text);font-size:12px;font-weight:650;display:block}.Ru89fa_availabilityText small{color:var(--muted);margin-top:3px;font-size:9px;display:block}.Ru89fa_statusToggle{background:color-mix(in srgb, var(--status) 35%, var(--surface));border-radius:20px;flex-shrink:0;align-items:center;width:32px;height:19px;margin-left:auto;padding:3px;transition:background .2s;display:flex}.Ru89fa_statusToggle>span{background:var(--status);border-radius:50%;width:13px;height:13px;transition:transform .2s;box-shadow:0 1px 3px #0002}.Ru89fa_availability[data-available=true] .Ru89fa_statusToggle{background:var(--status)}.Ru89fa_availability[data-available=true] .Ru89fa_statusToggle>span{background:#fff;transform:translate(13px)}.Ru89fa_capacity{min-width:0;color:var(--muted);flex-direction:column;align-items:stretch;gap:8px;font-size:10px;font-weight:500;display:flex}.Ru89fa_capacity>span:first-child{line-height:14px}.Ru89fa_capacityControl,.Ru89fa_targetControl{width:100%}.Ru89fa_capacityControl button,.Ru89fa_targetControl button{border-radius:10px;height:56px}.Ru89fa_teamSummary{border:1px solid var(--line);height:56px;color:var(--muted);border-radius:10px;align-items:center;gap:8px;padding:0 10px;font-size:10px;display:flex}.Ru89fa_teamSummary strong{color:var(--text);font-size:11px;font-weight:600;display:block}.Ru89fa_teamSummary small{margin-top:4px;font-size:9px;display:block}.Ru89fa_teamIcon{border:1px solid var(--line);background:var(--surface);width:30px;height:30px;color:var(--accent);border-radius:10px;justify-content:center;align-items:center;display:flex}.Ru89fa_routingButton{border-radius:10px;height:56px}.Ru89fa_routingButton svg,.Ru89fa_availabilityIcon,.Ru89fa_teamIcon{flex-shrink:0}@container (max-width:900px){.Ru89fa_teamBar{grid-template-columns:minmax(255px,1.5fr) minmax(110px,1fr) minmax(145px,1fr)}}@container (max-width:600px){.Ru89fa_teamBar{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px 12px;padding:12px}.Ru89fa_statusField{grid-column:1/-1}}.Ru89fa_routingButton[data-enabled=true]{color:var(--accent);border-color:var(--accent);background:var(--accent-soft)}.Ru89fa_routingField{position:relative}.Ru89fa_routingLabel{justify-content:space-between;align-items:center;height:14px;display:flex}.Ru89fa_routingLabel button{border:1px solid var(--line);width:16px;height:16px;color:var(--muted);cursor:pointer;border-radius:50%;justify-content:center;align-items:center;display:flex}.Ru89fa_routingLabel button:hover{color:var(--accent);border-color:var(--accent)}.Ru89fa_routingButton[data-locked=true]{color:var(--muted);background:var(--hover)}.Ru89fa_routingHelp{z-index:40;border:1px solid var(--line);background:var(--surface);width:min(300px,70cqw);max-height:50dvh;color:var(--muted);border-radius:12px;padding:14px;font-size:11px;line-height:1.7;position:absolute;top:calc(100% + 8px);right:0;overflow-y:auto;box-shadow:0 12px 35px #0003}.Ru89fa_helpHeading{justify-content:space-between;align-items:center;gap:8px;display:flex}.Ru89fa_helpHeading button{cursor:pointer;border-radius:5px;padding:4px;display:flex}.Ru89fa_helpHeading button:hover{background:var(--hover)}.Ru89fa_routingHelp strong{color:var(--text);font-size:11px;font-weight:600;display:block}.Ru89fa_routingHelp p{margin:8px 0 12px}@media (prefers-reduced-motion:reduce){.Ru89fa_availability,.Ru89fa_statusToggle,.Ru89fa_statusToggle>span{transition:none}}.Ru89fa_queueCount{color:var(--accent);margin-left:auto;font-size:11px}.Ru89fa_waiting{color:var(--muted);white-space:nowrap;align-items:center;gap:4px;font-size:10px;display:inline-flex}.Ru89fa_waiting[data-overdue=true]{color:#b45309;background:#fef3c7;border-radius:5px;padding:3px 5px}.Ru89fa_unread{background:var(--accent);min-width:20px;color:var(--surface);text-align:center;border-radius:20px;padding:2px 6px;font-size:10px;font-weight:700}.Ru89fa_ownerLine{color:var(--muted);overflow-wrap:anywhere;align-items:center;gap:4px;margin-top:8px;font-size:10px;display:flex}.Ru89fa_pagination{justify-content:center;gap:6px;display:flex}.Ru89fa_preview{flex:1;min-width:0}.Ru89fa_previewTop{justify-content:space-between;align-items:center;gap:8px;display:flex}.Ru89fa_previewTop strong{text-overflow:ellipsis;white-space:nowrap;font-size:12px;font-weight:650;overflow:hidden}.Ru89fa_previewTop time{white-space:nowrap;color:var(--muted);font-size:10px}.Ru89fa_snippet{text-overflow:ellipsis;white-space:nowrap;color:var(--muted);margin:5px 0 9px;font-size:11px;display:block;overflow:hidden}.Ru89fa_previewBottom{align-items:center;gap:5px;display:flex}.Ru89fa_badge{white-space:nowrap;color:#116c59;background:#def6ed;border-radius:5px;align-items:center;gap:4px;padding:3px 6px;font-size:9px;font-weight:650;display:inline-flex}.Ru89fa_badge>span{background:currentColor;border-radius:50%;width:4px;height:4px}.Ru89fa_badge[data-status=waiting]{color:#965a06;background:#fff0d6}.Ru89fa_badge[data-status=agent]{color:#5e48bb;background:#ece9ff}.Ru89fa_badge[data-status=closed]{color:#526078;background:#e8ecf3}.Ru89fa_lead{color:var(--accent);background:var(--accent-soft);border-radius:5px;padding:3px 6px;font-size:9px;font-weight:600;display:inline-flex}.Ru89fa_messageCount{color:var(--muted);align-items:center;gap:3px;margin-left:auto;font-size:10px;display:inline-flex}.Ru89fa_live{border-top:1px solid var(--line);color:var(--muted);align-items:center;gap:6px;padding:12px 14px;font-size:10px;display:flex}.Ru89fa_live>span{background:#14b8a6;border-radius:50%;width:5px;height:5px}.Ru89fa_live>span[data-error=true]{background:#ef9b3c}.Ru89fa_live time{margin-left:auto;font-size:9px}.Ru89fa_chatPane{background:var(--canvas);flex-direction:column;min-width:0;min-height:0;display:flex}.Ru89fa_backBar{background:var(--surface);border-bottom:1px solid var(--line);color:var(--muted);justify-content:space-between;align-items:center;gap:12px;padding:9px 18px;font-size:10px;display:flex}.Ru89fa_backBar button{color:var(--accent);cursor:pointer;align-items:center;gap:5px;padding:3px 0;font-weight:600;display:flex}.Ru89fa_backBar>span{align-items:center;gap:5px;display:inline-flex}.Ru89fa_detailWrapper{flex:1;min-height:0}.Ru89fa_detail{flex-direction:column;height:100%;min-height:0;display:flex}.Ru89fa_chatHeader{background:var(--surface);border-bottom:1px solid var(--line);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;padding:16px 18px;display:flex}.Ru89fa_identity{align-items:center;gap:10px;min-width:0;max-width:100%;display:flex}.Ru89fa_nameLine{flex-wrap:wrap;align-items:center;gap:6px;display:flex}.Ru89fa_nameLine h2{overflow-wrap:anywhere;font-size:13px;font-weight:650}.Ru89fa_metadata{color:var(--muted);overflow-wrap:anywhere;flex-wrap:wrap;gap:8px;margin-top:5px;font-size:10px;display:flex}.Ru89fa_metadata span{align-items:center;gap:4px;min-width:0;display:inline-flex}.Ru89fa_metadata svg{flex-shrink:0}.Ru89fa_actions{flex-wrap:wrap;gap:6px;display:flex}.Ru89fa_primary,.Ru89fa_secondary{cursor:pointer;border-radius:8px;justify-content:center;align-items:center;gap:5px;padding:8px 10px;font-size:11px;font-weight:600;transition:background .15s;display:inline-flex}.Ru89fa_primary{color:#fff;background:#5146e5;border:1px solid #5146e5}.Ru89fa_primary:hover{background:#4338ca}.Ru89fa_secondary{background:var(--surface);color:var(--text);border:1px solid var(--line)}.Ru89fa_secondary:hover{background:var(--hover)}.Ru89fa_inbox button:disabled{opacity:.5;cursor:not-allowed}.Ru89fa_transcript{flex:1;min-height:0;position:relative}.Ru89fa_messages{overscroll-behavior:contain;height:100%;padding:24px clamp(16px,3%,36px);overflow-y:auto}.Ru89fa_chatStart{color:var(--muted);flex-direction:column;align-items:center;gap:5px;margin-bottom:24px;font-size:10px;display:flex}.Ru89fa_chatStart>span{align-items:center;gap:5px;font-weight:600;display:flex}.Ru89fa_chatStart time{font-size:9px}.Ru89fa_message{align-items:flex-end;gap:10px;margin:22px 0;display:flex}.Ru89fa_message[data-side=reply]{flex-direction:row-reverse}.Ru89fa_messageAvatar{width:30px;height:30px;color:var(--muted);background:var(--surface);border:1px solid var(--line);border-radius:10px;flex-shrink:0;justify-content:center;align-items:center;margin-bottom:23px;font-size:11px;font-weight:600;display:flex}.Ru89fa_messageAvatar[data-role=assistant]{background:var(--accent-soft);color:var(--accent);border-color:#0000}.Ru89fa_messageAvatar[data-role=agent]{color:#fff;background:#5146e5;border-color:#0000}.Ru89fa_messageContent{min-width:0;max-width:min(85%,720px)}.Ru89fa_bubble{white-space:pre-wrap;overflow-wrap:anywhere;color:var(--text);background:var(--surface);border:1px solid var(--line);border-radius:15px 15px 15px 4px;padding:14px 18px;font-size:15px;line-height:1.7;box-shadow:0 2px 3px #00000003}.Ru89fa_bubble[data-role=assistant]{background:var(--reply);border-color:#0000;border-radius:15px 15px 4px}.Ru89fa_bubble[data-role=agent]{color:#fff;background:#5146e5;border-color:#0000;border-radius:15px 15px 4px}.Ru89fa_messageMeta{color:var(--muted);margin-top:7px;padding:0 2px;font-size:11px}.Ru89fa_message[data-side=reply] .Ru89fa_messageMeta{text-align:right}.Ru89fa_systemMessage{justify-content:center;margin:16px 0;display:flex}.Ru89fa_systemMessage span{color:var(--muted);background:var(--surface);border:1px solid var(--line);text-align:center;border-radius:20px;padding:6px 12px;font-size:10px}.Ru89fa_jump{white-space:nowrap;border:1px solid var(--line);background:var(--surface);color:var(--accent);box-shadow:var(--shadow);cursor:pointer;border-radius:20px;align-items:center;gap:5px;padding:8px 12px;font-size:11px;font-weight:600;display:flex;position:absolute;bottom:10px;left:50%;transform:translate(-50%)}.Ru89fa_composer{background:var(--surface);border-top:1px solid var(--line);padding:16px 20px}.Ru89fa_composeBox{border:1px solid var(--line);background:var(--canvas);border-radius:14px;align-items:flex-end;gap:12px;padding:14px;display:flex}.Ru89fa_composeBox:focus-within{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-soft)}.Ru89fa_composeBox textarea{resize:vertical;background:0 0;outline:none;flex:1;min-width:0;min-height:80px;max-height:180px;font-size:15px;line-height:1.6}.Ru89fa_composeBox textarea::placeholder{color:var(--muted)}.Ru89fa_send{color:#fff;cursor:pointer;background:#5146e5;border-radius:11px;flex-shrink:0;justify-content:center;align-items:center;width:42px;height:42px;display:flex}.Ru89fa_send:hover{background:#4338ca}.Ru89fa_composeHint{color:var(--muted);flex-wrap:wrap;justify-content:space-between;gap:4px;margin-top:9px;font-size:11px;display:flex}.Ru89fa_chatFooter{border-top:1px solid var(--line);background:var(--surface);color:var(--muted);justify-content:center;align-items:center;gap:8px;padding:14px 18px;font-size:11px;line-height:1.7;display:flex}.Ru89fa_chatFooter>svg{color:var(--accent);flex-shrink:0}.Ru89fa_chatFooter a{color:var(--accent);align-items:center;gap:3px;font-weight:600;display:inline-flex}.Ru89fa_welcome{text-align:center;background-image:radial-gradient(var(--line) .7px, transparent .7px);background-size:18px 18px;flex-direction:column;flex:1;justify-content:center;align-items:center;padding:32px;display:flex}.Ru89fa_welcomeIcon{background:var(--surface);width:84px;height:84px;color:var(--accent);border:1px solid var(--line);box-shadow:var(--shadow);border-radius:27px;justify-content:center;align-items:center;margin-bottom:24px;display:flex;position:relative;transform:rotate(-6deg)}.Ru89fa_welcomeIcon>span{color:#fff;border:3px solid var(--canvas);background:#14b8a6;border-radius:10px;justify-content:center;align-items:center;width:27px;height:27px;display:flex;position:absolute;bottom:-5px;right:-6px}.Ru89fa_welcome h2{letter-spacing:-.5px;margin:12px 0 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